Privacy Policy
Last updated: 23 July 2026
Seal & Signature Business Services L.L.C (“Seal & Signature”, “we”, “us”, “our”) operates documentsattestation.com and provides document attestation, apostille, legal translation, will registration, power of attorney, visa assistance and related business services in Dubai, United Arab Emirates. This policy explains what personal information we collect, how we use it, and the choices you have.
1. Information we collect
Information you give us. When you contact us through our website forms, by phone, by email or on WhatsApp, we may collect your name, phone number, email address, location, and details about the service you need. When you engage our services, you may also provide copies of documents (for example certificates, licences or identification) that are required to complete the work you request.
Information collected automatically. Like most websites, we use cookies and similar technologies to understand how visitors use our site. This may include your IP address, device and browser type, pages visited, and how you arrived at our site (for example via a Google or Meta advertisement).
2. WhatsApp communications
When you message our WhatsApp business number, your messages are processed through the WhatsApp Business Platform provided by Meta. We may use automated tools to respond to enquiries and to collect the details needed to assist you (such as your name, location and service requirements). These details are stored securely by our team so that the right specialist can follow up with you. WhatsApp’s own terms and privacy policy also apply to your use of WhatsApp.
3. How we use your information
- To respond to your enquiries and provide the services you request
- To prepare, process and track document attestation and related work
- To send you service updates and follow-ups about your enquiry
- To operate, improve and secure our website
- To measure and improve our advertising and marketing
- To comply with legal and regulatory obligations in the UAE
4. Cookies, analytics and advertising
We use Google Analytics to understand website usage, and advertising tools such as Google Ads and the Meta Pixel to measure the performance of our campaigns. These tools may set cookies or collect device identifiers. You can control cookies through your browser settings, and you can opt out of personalised advertising through Google and Meta account settings.
5. How we share information
We share personal information only where necessary to provide our services or where required by law:
- Government bodies and authorities — ministries, embassies, consulates, courts and other authorities involved in attesting, legalising or registering your documents
- Service providers — technology providers that help us operate (such as website hosting, Meta/WhatsApp and Google), under their respective safeguards
- Payment providers — where instalment or online payment options (such as Tabby) are used, payment is handled by the provider; we do not store your card details
We do not sell your personal information.
6. Data retention
We keep personal information only as long as needed for the purposes described above — typically for the duration of your enquiry or engagement and for a reasonable period afterwards to meet legal, accounting and record-keeping requirements. Copies of documents provided for a service are retained only as long as required to complete that service and any related obligations.
7. Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, but we work to protect your data in line with industry practice.
8. Your rights
Subject to applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we will respond within a reasonable time.
9. Third-party links
Our website may link to third-party websites and services. Their privacy practices are governed by their own policies, and we encourage you to review them.
10. Children
Our services are intended for adults. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the date of the most recent update shown above.
12. Contact us
Seal & Signature Business Services L.L.C — Dubai, United Arab Emirates
Email: info@documentsattestation.com
Phone / WhatsApp: +971 55 937 1335